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Industry focus

Retail & F&B

Clear daily sales, outlet margins, and cash flow for Malaysian retailers, cafés, restaurants, and food businesses.

A busy outlet can still be short of cash. We support independent shops, online retailers, cafés, restaurants, and growing outlet groups across Malaysia. With cash, cards, DuitNow QR, e-wallets, and delivery platforms moving through different settlement cycles, we help connect the sales report to the bank balance and show where stock, labour, and platform costs affect your margin.

A customer making a payment at a retail service counter

The challenges we help you manage

  • Reconciling multiple payment channels and sales records
  • Keeping stock, supplier, and payroll information organised
  • Seeing margin and cash movements clearly enough to act

A practical approach to your accounts

  • Match daily sales to money received

    We reconcile your POS, delivery platforms, card payments, and cash deposits so you can see what has been paid and what is still outstanding.

  • Find the reason behind payment differences

    We track refunds, discounts, platform fees, and settlement differences, giving your team a clear list of items to follow up.

  • See where your margins are under pressure

    We review stock costs, wastage, wages, and outlet expenses so you can make better-informed pricing, purchasing, and staffing decisions.

Know what each outlet and sales channel earns

  • POS & payment reconciliation

    Match daily sales to cash deposits, card settlements, DuitNow QR, e-wallet receipts, and marketplace payouts, with a record of refunds and differences.

  • Delivery platform settlements

    Reconcile GrabFood, foodpanda, and other platform statements, separating gross sales, commissions, promotions, adjustments, and amounts paid to the business.

  • Stock, wastage & gross margin

    Bring purchases, stock counts, transfers, spoilage, and discounts into a review of food cost or product margin by outlet and category.

  • Outlet management accounts

    Compare sales, rent, utilities, staffing, and shared costs across locations so owners can assess performance before renewing a lease or opening another outlet.

  • Payroll for shift-based teams

    Prepare payroll using approved hours, overtime, allowances, and staff changes, together with applicable Malaysian statutory contribution schedules.

  • SST & customer invoicing

    Review the tax and e-Invoice workflow relevant to your sales, including customer requests, receipts, refunds, and the records your POS needs to capture.