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Frequently asked questions

Questions are always welcome.

A few helpful answers before you get in touch.

Before your visit

We are here to help.

If your question is not listed, send us a message.

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Send us a WhatsApp message or use the appointment form. Our team will get back to you with the next available options.

If there is anything you need to prepare before your visit, our team will let you know when your appointment is confirmed.

Let us know when you book. We can make sure your visit begins with a conversation about what feels comfortable for you.

Yes. Choose a children’s visit when booking and tell us your child’s age so we can arrange the right appointment.

The cost depends on what the dentist finds and which option you choose. Ask for an estimate before treatment begins so you can make an informed decision.

Availability changes from day to day. Message the clinic first and tell us what is happening so the team can suggest the most suitable appointment time.

Contact the clinic and describe what happened, your current symptoms, and when they started. The team will advise whether a dental visit is the appropriate next step.

Not every visit needs one. If an X-ray would help the dentist understand your concern, the reason and any related cost can be explained before you decide.

Routine visits are commonly planned for around 30–45 minutes. Some consultations or treatments may need more time, and the team will clarify this when confirming your booking.

Preparation depends on the type of visit. If you need to avoid food or follow any special instructions, the clinic team will tell you when your appointment is confirmed.

Ask the clinic team about current payment options when you book, especially if you need to plan for a larger treatment.

Send the clinic a message as early as you can. The team can help you move the appointment and offer the time to another patient.

You can contact the clinic with your question first. If a specialist opinion would be more useful, the dentist can explain the appropriate referral pathway after an assessment.

Ready to make an appointment?

Choose a time to get in touch and we will take it from there.

Contact the clinic