FAQ
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Clear answers to help you move forward with confidence.
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18 answers
How long does it take to build a website?Website Development+
Most business websites can be completed within 2–6 weeks, depending on the number of pages, content readiness, and project requirements.
Can I request changes during development?Website Development+
Yes. We review the website together at agreed checkpoints and make refinements before launch.
Do you provide hosting?Hosting+
Yes. We can assist with hosting setup, domain connection, and ongoing management so you do not need to coordinate multiple vendors.
Can the website expand in the future?Future Expansion+
Yes. We plan the foundation with future pages, features, integrations, and business growth in mind.
Will my website work properly on mobile phones?Website Development+
Yes. Every website is designed and tested for phones, tablets, and desktop screens. Mobile usability is part of the project, not an optional add-on.
How much does a business website cost?Pricing+
The cost depends on the site’s size, design needs, content, and functionality. After a free consultation, we provide a clear scope and quote before work begins.
Do I need to pay everything upfront?Pricing+
Projects are normally split into clear payment stages tied to project milestones. The exact schedule is included in your proposal.
Are domain and hosting fees included?Pricing+
They are listed separately in your proposal because the cost depends on the domain and hosting option selected. You will always see ongoing costs before approving the project.
What could make the final price higher?Pricing+
Extra pages, custom functions, large product catalogues, multilingual content, and third-party integrations can affect the final scope. We discuss these before quoting.
What happens after the website launches?Maintenance+
We can continue supporting content updates, security, performance, and technical issues through a maintenance plan.
Can you use my existing domain and hosting?Hosting+
Usually, yes. We review your current setup first and recommend whether to keep it or move to a more suitable option.
Will I own my domain and website?Hosting+
Yes. Your domain should be registered in your business name, and ownership details are documented clearly. Any licensing or third-party service terms will be explained in your proposal.
Do you set up business email addresses?Hosting+
We can help connect professional email services such as Google Workspace or Microsoft 365. Email subscription fees are paid directly to the provider.
Is maintenance compulsory?Maintenance+
No. We recommend ongoing care for businesses that want updates, monitoring, backups, and technical support handled for them, but the right arrangement depends on your team.
Can I update the website myself?Maintenance+
For suitable projects, we can provide an easy editing setup and basic handover guidance. More complex changes can be handled through a maintenance plan.
How quickly do you handle support requests?Maintenance+
Response times depend on the maintenance plan and urgency. The service level and communication channel are agreed before the plan begins.
Can you add booking, quotation, or customer portal features?Future Expansion+
Yes. We can plan custom features and integrations as a later phase when your business is ready.
Can the website support more languages later?Future Expansion+
Yes. We can prepare the structure for English, Bahasa Malaysia, Chinese, or other languages and add translated content in a future phase.